These guides brings together everything you need to know about finding and maintaining a safe place to live. From understanding your housing options and residence rights to accessing financial help, support services, and advice for common concerns, it’s designed to give young people clear, trustworthy guidance all in one place.

Futures Hfd supports care experienced young people aged 16-24. We have three types of accommodation that have different levels of support. Most young people will first move into The Heart of Oak, which is our highest level of support, and a Support Worker is at The Heart of Oak 24/7.
We will work with you to help you develop the skills you need to become more independent, and the plan is that when you’re ready, you’ll move on to our accommodation at Berrington Street, where there is a Support Worker available during the weekdays. At the right time for you, you’ll move on to an Outreach property and see a Support Worker once a week.
The idea is that the amount of support goes down as you need us less, and as you move through Futures Hfd, to your own independent accommodation when you’re ready!
We know that moving to a new place with new people can feel a bit scary or overwhelming, but please know that our Support Team will be on hand when you arrive with a warm welcome, and a friendly approach to make you feel at home.
We’ll provide the furniture and essential items you need, but beyond that your accommodation is your own space to make feel as homely and person to you as you want to. As a way of helping you settle-in we will give you a starter pack containing essentials such as toilet roll, washing up liquid and toiletries etc to help get you up and running.
One of the first things that will happen is a Moving In Meeting with you. Ideally this is on the same day you move in, or as soon as possible afterwards (within two days). This meeting is important and should be attended by you and your social worker or personal advisor.
If you have moved from other care or supported accommodation, it might include a staff member from there, too.
It is an opportunity to start getting to know you better, and we will talk about the support you need and your Pathway Planning, how we provide support, some of our expectations we have of you, and general do’s and don’ts
Once you have moved in, we will complete an Induction with you.
There’s a lot of information to take in, so we break this down through key worker sessions with you, over the first four weeks, starting with the most important things you need to know, and what we need to know about you, to make sure we understand your Pathway Plan, your needs, wishes, and what you want to achieve in life, so we can develop a Support Plan together.